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Support &
guidance

Socio-family assistance

This assistance consists of

    • avoid overhousing
    • supporting the family in managing day-to-day life
    • supporting the family in household tasks
    • support the family in administrative or medical matters
Why? 

The main objective of the support provided by a socio-family assistant is to :

  • Support of the family in managing the day-to-day tasks of family life 
  • Enabling the family to regain their independence
How? 

After assessing the request, ONE works with the family to set up an assistance plan tailored to their needs. 

This plan is then sent to the service provider who will work with the family. 

With whom?

Social and family assistance is provided by one of our approved service providers, Service Aide Familiale d'Arcus.

Service aide familiale (arcus asbl)

Psychological, social or educational assistance in the family

For whom?

Psychological, social or educational assistance in a family setting is available to anyone aged between 0 à 27 years and, among others, to :

  • Families
  • Young people
  • Young adults

This assistance concerns the entire family constellation. This is not an individual measure.

Why?

The main objective of psychological, social or educational assistance is to :

  • Finding answers to educational needs (e.g. finding agreements, setting rules, being consistent)
  • Finding answers to relational needs (expressing affection, conveying a sense of security and protection)
  • Supporting the family and young people in their daily organization (meeting needs, setting up rituals)
  • Clarify tasks and responsibilitiesto help everyone (re)find their place in the family
How?

At the start of care, the service provider draws up a report with the family, summarizing the following points family needs as well as the objectivesthat it seeks to achieve. 

This report is sent to ONE in draft form. 

 
Where?

Cette aide a prioritairement lieu at home of the family.

 
With whom?

With all family membersand any other person involved.

All family professionals and our network of service providers.

Providers

Support from a psychologist or psychotherapist 

For whom?

Support by a psychologist or psychotherapist is aimed at children, adolescents and young adults from 3 to 27 years.

  • Children
  • Teenagers
  • Young adults

Between the ages of 0 and 3, children are referred to appropriate services.

Why?

Consultations or even follow-up with a psychologist or psychotherapist can help children, adolescents or young adults with their difficulties:

  • personal
  • relational or
  • behavioral
How?

Vous pouvez vous adresser à l’ONE via le formulaire de demande d’aide qui se trouve sur la page principale (Nous contacter-Demander de l’aide). Vous serez par la suite contactés par un de nos collaborateurs de l’Office régional de l’enfance se situant au plus près de votre domicile. Celui-ci vous aidera à préciser vos besoins et à mettre en place les démarches nécessaires.

Un prestataire et/ou autre professionnel du domaine social peut aussi introduire une demande d’aide ensemble avec la famille/ jeune adulte via le formulaire FG1. Ce document sera ensuite analysé et évalué par l’ONE.

Where?

The consultation takes place at the service provider's premises.

With whom?

The focus is on children, adolescents and young adults.

List of licensed psychology practitioners

Providers

AFP – Solidarité Famille asbl 

Anne asbl

Arcus Kanner, Jugend a Famill asbl

CJF Lëtzebuerg

Luxembourg Red Cross

EPI Foundation

Kannerschlass Foundation 

Lëtzebuerger Kannerduerf Foundation

Open Door House Foundation

La Main Tendue Angela asbl 

Is your baby crying a lot? Do they not sleep at night? Does your child have trouble getting dressed by themselves or eating without help? Does your child seem clumsy? Are they often agitated or too calm? Do they show a delay in acquiring speech or written language?

Support through early special education, psychomotricity, occupational therapy, or speech therapy can help meet your child's individual needs, support their development, and prevent educational and social failure.

Early intervention in child development

ONE-Providers

 

Other providers

Some difficult situations such as illness or hospitalization can prevent parents from taking care of their child temporarily or for a long time.

During this period, the child can be welcomed and supported appropriately either at a reception centre or in a foster family.

Goals 

  • Welcome children or young adults in situations of urgent psychological and social crisis in a structured living environment adapted to their needs, for a limited period of 3 months, when staying in their family is temporarily inadvisable or impossible.
  • prepare children or young adults for a return to their family environment or for an extended stay in a foster care institution.

 

Target population

  • Enfants à partir de 3 ans, adolescents et jeunes adultes dont les parents se trouvent en crise et qui n’arrivent plus à garantir l’hébergement, la garde et/ou les besoins primaires de l’enfant ou du jeune adulte

 

Goals 

  • Welcome children for a limited period in an organized living environment tailored to their needs.
  • Promote the development of the overall skills of children during the duration of this stay.
  • Prepare children for a return to their families or for an extended stay with a foster family or at a foster care centre.

 

Target population

  • Children under the age of 3 whose parents are temporarily unable to provide care and education and fulfil their primary needs.

 

Goals

  • Welcome children or young people in a structured living environment adapted to their needs, respecting their individuality.
  • Accompany children or young adults in their development and, as far as possible, prepare the children or young adults for returning to their family environment.

 

Target population

  • Children from the age of 3, adolescents and young adults who are confronted with social and family difficulties, possibly associated with psychological issues, which can be expressed through inappropriate behaviour and school problems, and whose families are unable to respond appropriately on their own.  

Target population

Young people between the ages of 16 and a maximum of 27 who can organise their daily lives in a partially independent manner.


Goals

  • Welcome young people in a well-organized living environment adapted to their needs for a limited time.
  • Support the development of young people during the foster care period.

 

Goals

  • Place children or young adults in situations of urgent psychological and social crisis, whose stay in the family environment is temporarily inadvisable or impossible, in a specialized institution abroad which is adapted to their specific needs.
  • prepare children or young adults for a return to their family environment or for an extended stay in a foster care institution.


Target population

Children, adolescents, and young adults.

How to Request Support

Complete the Institutional Admission Abroad Procedure form (pdf, 243 KB) and send it to the ONE

Goals

  • To place one or more children in a family other than the family of origin.
  • To take care of a child in psychological and social distress in a family environment.
  • To give the opportunity to the biological parents to work on their parenting skills.


Target population

Children and young people who face social and family difficulties and whose stay in their family environment is temporarily inadvisable or impossible.


Support services for foster families

Goals

  • Provide an adequate and structured framework, as well as appropriate education, for children and young adults receiving daytime care to develop and flourish successfully.
  • Ensure that at the end of the foster care process the children or young adults and their families are supported by an ambulatory service.

Target population

Children or young adults whose intensive care and treatment needs require day care.

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